We are headquartered in St Paul, Minnesota. We are family owned and operated, serving all of Minneapolis – St. Paul and surrounding areas.
Willow Maids is a professional green cleaning product experts, committed to providing quality home and office cleanings. Our clean is every bit of clean except we don’t leave the same high levels of toxic residue from our household cleaners as other companies.
Willow Maids becoming the leader of green cleaning. Giving our customers a high-quality cleaning - “WOW” factor, and providing a safer and healthier home.
Looking forward to working with you!
Get to know us
Willows Four Pillars
Quality – we train our staff to offer clients the best possible service. Be it a phone conversation, an email exchange or the actual cleaning service itself, our staff understand that providing quality to our clients means they keep coming back and tell their friends. It’s in our best interest to deliver excellent satisfaction and always strive to produce a WOW experience.
Reliability – why purchase a fancy car if it breaks down all the time? People want to be able to lean on their service provider and clients know they can count on us. This means we keep our commitments, and if we can’t for whatever reason, we make it up to our clients. We are there when we say we will be. We are a business created by well-educated and experienced entrepreneurs who are 100% client-centric. We understand the value of being reliable.
Consistency – Any coffee chain understands what a ‘double double’ means. Imagine going to one and ordering a medium double double, only to be given a small black tea with milk on the side. Willow Maids offers consistency. We are consistent performers, our maids are trained the same and monitored and re-trained where necessary to offer clients the same service each visit. Consistency is how we can establish trust and goodwill with our clients. That’s why we use a checklist.
Honesty – Hiring a cleaning service requires a leap of faith. Clients need to know that they can trust their most precious belongings to a company that they can put their faith in. The lifeblood of our business is trust, and our integrity is our lasting legacy. Willow Maids takes the guesswork out of the hiring process. We diligently reference check our maids to ensure they understand the value of honesty. Our maids are trained and sign off on privacy and confidentially agreements to ensure honesty is maintained at all times. Further, clients can trust us with honest reporting and accurate billing. Should a breakage occur, clients can expect a call from us right away. We don’t keep secrets, we want our clients to know everything pertaining to their service with us.